If you have questions about your shipment, please read the information below or contact us!
We ship Monday-Friday, excluding US Holidays. Shipping starts from the time your order is flagged as "shipped". The estimate shipping time does not include production time (see Production Time below).
We are not responsible for shipment delays due to the shipping company's error or weather.
You will receive tracking details in your shipping confirmation email. Tracking is only valid when in the US. Once the package leaves the US for international orders, tracking is not always updated.
APO, FPO and PO Addresses
Yes; however, it may take more than 45 business days to receive your order. If possible, we highly suggest using a civilian address.
Our standard production time frame is 3-10 business days. Most orders are shipped within 5 business days, more than half are shipped within 3 business days. Daily cutoff to start processing the same business day is 12:30PM ET (9:30AM PT). Business days are Monday thru Friday and exclude US Holidays.
We welcome international orders. You and/or the recipient are responsible for all duties and/or customs imposed on all purchases shipped outside the United States in accordance with our Terms and Conditions.